Recently, a recall of widely used Vitamin D drops due to the risk of glass pieces in the liquid caused quite an (understandable) outpouring of concern and anger in parent groups. There is a lot about this recall to talk about, I want to specifically make sure that parents are aware of Recall Swiss, a government-run website and app which is easy to use and to receive updates from them. This is where you can find information on the recalls on consumer goods and food in the country. There is also an app. I recommend that all parents sign up for emails from Recall Swiss, as then you know right away if there is a recall due to safety, hygiene or other concerns.
When there is a recall, you can print out the recall from the website and return the item to where you bought it or directly with the manufacturer. You do not necessarily need a receipt, but do check on the details before you go in-person.
I have personally had a toy, a baby monitor and one item of food (my favourite granola bars, sigh) recalled since I started getting Recall Swiss updates and I've returned the items each time either in shop or directly with the manufacturer and got my money back or a new product.
Want to know more about navigating the Swiss system during your pregnancy and postpartum? Looking for empowering, balanced and informative birth, prenatal and postnatal education? Check out what I offer for parents in Switzerland here